Short answers about payment, delivery and your order
Most of what buyers want to know fits in a few lines, so that's what these are. The ones that don't fit belong to another page, and the answer will say which.
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Payment
Is there a volume discount, and how much?
Yes, and it starts in the cart before payment comes into it. From 100 accounts the total drops by 5%, from 500 by 10%, from 1000 by 15%. What counts is how many accounts are in the cart altogether, so a hundred spread across several listings still gets there. There's nothing to type in and no code to hunt for: the cart does the arithmetic and shows you the reduced total.
Do I need to register?
No, and there's no account waiting to be made later either. The only thing checkout insists on is an email address. A name and a Telegram handle are there if you want to give them, and both can stay empty. There's no field for an address, a phone number or a password. Your order opens at its own private link rather than behind a login.
How do I pay for an order?
In cryptocurrency, through Heleket. Checkout hands you over to a payment page Heleket runs, and the choice of coin is made there rather than here. Prices and invoices are both in USD, so what you send is the USD equivalent. One thing matters more than the rest: send the exact amount the invoice shows.
What does the "under review" status mean?
That the automatic check didn't clear your payment, so a person is looking at it instead. Two things send an order there: a transfer that falls short of the invoice, and one that arrives after the payment window has closed. While an order sits in review, don't pay a second time; your order page keeps showing where it stands, and support is there for a question about your own order.
Delivery and downloads
When does delivery happen?
When the network confirms the payment as final. From that point the archive is built and the link appears on your order page on its own. How long confirmation takes is down to the network you paid on, so you won't find a figure here — the delivery page follows the run from confirmation to archive.
Where do I find my download link?
On your order page. That page has its own private address, handed to you when you placed the order, and it's the one place the link is certain to be. It keeps itself current, so there's no point sitting on the refresh key. The delivery email carries the same link.
My link expired — are my files gone?
No. The order doesn't disappear along with the link. Access to the archive is deliberately bounded, in time and in tries, and your order page shows how much of each you have left. If it has run out, write to support: once they've established the order is yours, they can help you back to whatever the original limits still hold. Order protection covers why the bounds are there and what to do if a link ends up somewhere it shouldn't.
Availability and formats
Will someone else buy the accounts while I'm checking out?
No. Creating the order takes those particular accounts out of the live count and sets them aside under your name until the payment deadline, which your order page shows. Miss it and they return to the catalog for the next buyer. Nothing stays reserved indefinitely on an order nobody paid for.
What formats do the files come in?
Two at once: TDATA, for Telegram Desktop and portable builds, and SESSION + JSON, for software that reads session files. Each account carries both, so there's no format to choose at checkout. How the archive is laid out is on the delivery page.
What is the 2FA.txt file?
A plain text file holding the two-factor password for one account, sitting in that account's own folder. It appears only where two-factor authentication is switched on, so plenty of folders won't have one, and its absence isn't a fault.
Will the account work forever?
No, and we won't dress that up. What settles it comes after the sale rather than at it: how the account gets used, and whether that stays inside Telegram's rules. Step outside them and the account can be restricted, and nobody here can lift that for you. The security page covers what a batch is checked for before it's listed, and what that check doesn't reach.
Order and support
Can I get my money back?
That turns on how far the order had gone before the problem appeared, so there is no single answer to give here. The refund policy draws the line and names the situations where writing to support is the right move.
How do I contact support?
If the order already exists, reply to your order email — that keeps everything attached to the right order. If you're still deciding, message support on Telegram. The contact page carries both official channels, and the tells of someone pretending to be us.
If your question isn't here
A question about one particular order of yours is support's to answer, and you can write to them. A question about how any of this works has a page of its own, and it goes into the parts these answers deliberately skip.
