FAQ
Quick answers before placing an order.
How do I receive my order?+
After payment, the order page will show a Download ZIP button. A download link is also sent to your email.
Is every folder unique?+
Yes. Each sold unit is issued once and removed from available stock.
What formats are included?+
Products may include TDATA, Session and JSON depending on the selected listing.
Can I download the ZIP again?+
Yes. You can reopen your protected order link and download the ZIP again while the link is available.
What if I need help?+
Contact DragonSIM support using the Help page or support email.